Where you've requested delivery to a EU address, the price paid for the products and the delivery service will usually include UK VAT, which will be shown on your VAT receipts. To request a VAT receipt, get in touch with us here.

If you're not a UK resident and you've ordered products for delivery to a non-EU address, both the products and the delivery service will normally be zero-rated, with no UK VAT chargeable on either. However, the price paid by you for the products and delivery services will be the same as shown on the website.  This is in order to offset the extra costs incurred in fulfilling your order.  In other words, it costs less in duty and more to post, and these costs work out about the same!